Vailo.io is a platform for managing tasks and projects within a workspace. It is a product created and managed by CodeWizard.

You can register an account by visiting our website and following the registration process. You can then invite managers and workers to your workspace.

We accept MasterCard, Visa, American Express, PayPal, and Apple Pay. Billing and payment history are managed through the Stripe payment system.

You can upgrade or downgrade your subscription at any time from the subscription management section in the settings. Note that downgrading to the Free plan is not allowed.

Yes, we offer a 14-day free trial for new users. If you do not add a payment method by the end of the trial, your subscription will be paused.

You can reset your password from the account information panel or the login panel if you have forgotten it.

Yes, refunds are available within 30 days of payment if you are dissatisfied with the service. Please contact us to request a refund.

A Super-Manager is the person who registers the account on the platform and manages the workspace, including subscriptions. They have administrative privileges and can invite users.

A Manager is a user who manages tasks and workers within the workspace but does not have Super-Manager privileges. Managers can manage tasks and workers but not other managers.

A Worker is a user who performs tasks assigned by the Super-Manager or Manager. Workers have access to actions such as accepting, pausing, and completing tasks.

To add a task, you must first complete information about teams and projects. Then, click the green '+' button on the dashboard, fill in the task details, and click 'publish.'

Tasks can have one of the following statuses: New, Active, Paused, Pending, Returned, Completed, and Archived.

As a Super-Manager, you can manage users in the 'users' section by inviting them via email, viewing their account information, and removing them from the workspace if necessary.

We offer Free, Standard, and Premium subscription plans. The Standard subscription costs $5.15 per user per month, and the Premium subscription costs $11.20 per user per month. All amounts include tax.

Yes, you can switch from a Free plan to any paid plan at any time. A 14-day trial period is activated if the workspace has not previously used a trial.

Notifications are available in paid subscriptions (Standard and Premium) and have three tabs: New, Unread, and Archived. Notifications are generated when a worker starts or completes a task.

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Billing and payment history are managed through the Stripe payment system.

Workers can delete their accounts from the account information panel. Only the Super-Manager can delete the entire workspace. Managers can also delete their individual accounts.

If no payment method is added by the end of the trial, your subscription will be paused.

Yes, users can switch between Standard and Premium plans freely, even during the trial period.

Switching to the Free plan requires that no more than 4 users are active, and that each worker is assigned to no more than 1 team.